Refund policy

Return, Refund, and Exchange Policy

At Doric Home, we take pride in the quality of our products and strive to ensure every item meets your expectations. Please review our policy below regarding returns, refunds, and exchanges:

1. No Returns or Refunds:

We do not accept returns or offer refunds for any products once purchased. All sales are final.

2. Exchanges for Faulty Items:

If you receive an item that is defective or damaged, we are happy to offer an exchange. Exchanges are only available for items of the same price or higher. Any price difference for a higher-priced item must be paid by the customer. No cash refunds or credits will be provided.

3. Exchange Process:

• To request an exchange, please contact our customer service team within [insert number of days] days of receiving your order.

• Provide your order number, a description of the defect or damage, and photographic evidence.

• Our team will review your request and, if approved, provide instructions for the exchange process.

4. Conditions for Exchanges:

• Items must be unused, in their original packaging, and include all accessories and documentation.

• Exchanges will only be approved if the defect is verified and the product is returned in accordance with our instructions.

5. Shipping Costs:

• Shipping costs for returning the faulty item are the responsibility of the customer. However, we will cover the cost of shipping the replacement item to you.

By purchasing from Doric Home, you agree to this policy. We appreciate your understanding and support of our business.
If you have any questions, feel free to contact us at contact@doricdesignstudio.com